Comuni Kart - Bayamón

My son purchased an I Phone case at Communikart Mayaguez Mall. After arriving at home and opening the package the item was defective and I attempted to returm such. I visted both Kiosk at the Mall and was told there is a no return policy even on defective items. I asked for the manager and they stated she does not have a regular schedule so that I should keep going to the mall and attempt to find her, In short...buyer beware. Extremely poor customer service and shopping experience. Would not EVER buy again from them.